Frequently Asked Questions

What Is Brandywine's Address and Phone Number?
What Are Brandywine's Hours?
What Fees Does Brandywine Charge?
What If I Am Pregnant?
How Is My Confidential Information Protected?
How Can I Prevent An Overdose?
Where Else Can I Find Help?
Where Can I Find HIV/AIDS Information?
What Are Some Myths and Facts About Methadone?

Fees

Payment for services at BCCS is on a sliding-fee scale based on individual and/or family income. No one is turned away because of an inability to pay. However, refusal to pay fees when there is the ability to pay may result in discharge from treatment.

If you are experiencing a financial hardship, please notify your counselor. You may be eligible for a fee adjustment. Keep us informed about any hardship and we will help you continue in treatment. Everyone is expected to pay what they can so we can keep the program going.

Third-party payments are also accepted and we will help ensure that patients receive maximum benefits within the structure of their particular insurance plans.

Priority Admission for Pregnant Women

All BCCS programs offer priority admission to pregnant women.

If you are pregnant, please let staff know immediately, in order to get priority admission and instant linkage to appropriate treatment services, including:

• Medication Assisted Treatment
• Outpatient, Intensive Outpatient, and Residential Treatment
• Women in Transition Program
• DFS Liaisons
• Transportation
• Prenatal care

Notice of Customer Rights

Medical and drug and alcohol information about BCCS customers is protected by HIPAA and the federal Confidentiality Law. This notice describes how this information may be used and disclosed and how you can get access to it.